Frequently Asked Questions (FAQ)
Q: How can funds be withdrawn directly from my
account?
Only with your authorization via your electronic signature. No one can deduct money from your account
automatically unless you specifically authorize it.
Q: Are electronic contributions risky?
No. An electronic contribution is safer than writing a check, and it can’t be
lost, stolen or destroyed in the mail. All Electronic Fund Transfer (EFT)
transactions are governed by strict national rules and guidelines. Over four
billion EFT transactions are processed annually in the United States.
Q: When would this automatic contribution be taken from my account?
On the signup screens, you can specify whether you want your contribution made
one time, in which case the $$ would be taken out the next business day or
monthly. When the date you have selected falls on a weekend or holiday, the
transaction will occur on the next banking day.
Q: Can I try out the service by giving one time?
Yes. You may try Online Giving by selecting “One Time” in the frequency drop
down box in the signup process.You
will see how easy and efficient the process really is.
Q: If I don’t write checks, how do I keep my checkbook balance straight?
Your contribution is made on a pre-established day, so you can deduct it from
your check record then.
Q: How can I keep a record of the amount I have contributed?
Your bank statement will include an itemized list of automatic gifts given from
your account. We will continue to provide you with a personal giving statement
for your tax records.
Q: What if I change banks or accounts or want to change the amount of my
contribution?
You can change your giving choices at any time through the ‘Contributions
Online’ page accessed thru the home web page. Simply click on the link – Change or Cancel your recurring donation –
then enter your email and password.
Q: How do I participate in the weekly offering if my contribution is
automatically deducted from my bank account?
If you wish you can write, “I’m giving online” on the giving envelope and place
it in the offering basket, but it is not necessary.
Q: Is there any charge to me from my bank to give online?
No. Electronic funds transfers carry no bank fees.
Q: Whom do I talk to if I have more questions?
Please contact Steve Stegall (803) 327-5724; he will be glad to answer any
other questions you may have