Frequently Asked Questions (FAQ)

Q: If I give online, how do I participate when the offering plates are passed during worship services?

In the Sanctuary Narthex and on the New Beginning Service information table (either in hall just outside the Fellowship Hall or in the Fellowship Hall) there are yellow "I Gave Electronically" cards, which you can pick up and place in the offering plate. This allows you to participate in the offering as part of your worship experience.

Q: What type accounts can I use to give online?

You can set up a "draft" from your checking or savings account or you can use a Master Card or Visa Credit/Debit Cards.

Q: Is there any charge to me from my bank to give online?

Bank drafts from "checking or savings accounts," (electronic funds transfers) carry no bank fees charged to you, but Lewisville UMC will be charged 35¢ for each transaction, regardless of the amount. IT IS A DIFFERENT SITUATION if you choose to use Master Card and Visa Charge/Debit Cards. Lewisville UMC is charged a higher rate of about 2% of the total amount of your contribution as "processing costs." for using Master Card and Visa Charge/Debit Cards. This means that your contributions are reduced by about 2% per transaction, resulting in less actual giving to the church than you may intend. At your discretion, you may choose to keep that in mind when determining the level of giving you choose. EXAMPLE: If you want LUMC to receive $100, then your online contribution might be $102.00 or 2% more. Thus the church will receive the $100 and the $2 will pay for most of the processing costs charged by the credit/debit card company. This would be voluntary and not required. If you elect to add 2% to your contribution, then the entire amount ($102 in the example above) will be credited and recorded in your contribution statements.

Q: What is LUMC'S position on use of Credit or Debit Cards?

LUMC asks that people be responsible in using credit cards in making financial gifts to our church. We do not encourage credit card giving unless one is able to pay off the amount monthly. We do not want people to "go into credit card debt" in their church giving, so please be responsible in this. DEBIT cards are different in that they are immediately withdrawn from your checking account. However, note that in either case, credit or debit, LUMC is still charged an appx. 2% "processing cost." You will not be charged this fee - see the explanation in the previous FAQ about processing costs and how they affect the amount of your contribution.

Q: How will funds be withdrawn directly from my account?

Only with your authorization via your electronic signature. No one can automatically deduct money from your account unless you specifically authorize it.

Q: Are electronic payments risky?

No. An electronic payment is safer than writing a check and it can't be lost, stolen or destroyed in the mail. All Electronic Fund Transfer (EFT) transactions are governed by strict national rules and guidelines. Over four billion EFT transactions are processed annually in the United States.

Q: When would this automatic payment be taken from my account?

On the sign up screens, you can specify whether you want your payment made one time, twice a month (1st and 15th), monthly or quarterly. When the date you have selected falls on a weekend or holiday, the transaction will occur on the next banking day.

Q: Can I try out the service by paying one time?

Yes. You may try out Online Payments by selecting "Make a Single Payment" in the login page or once you login you may select "Single Payment" from the "Payment" menu. You will see how easy and efficient the process really is. Note: unless you create a "Profile" then your information will not be stored for future use.

Q: If I don't write checks, how do I keep my checkbook balance straight?

Your payment is made on a pre-established day, so you can deduct it from your check record then. Your email receipt will show the total amount given.

Q: How can I keep a record of the amount I have paid?

Your bank statement will include an itemized list of payments made from your account, plus you will have your email receipt.

Q: What is a recurring payment?

A recurring payment is a process that allows you to make a payment automatically from a checking/savings account, or accepted credit/debit card. You set it up online and the amount that you wish to pay will be automatically deducted from the account you've indicated. You will be automatically emailed a receipt after each recurring payment is made. Recurring payment can be made twice monthly (1st and 15th), monthly or quarterly.

Q: Why would I want to use recurring payment?

Recurring payment saves busy people time. It eliminates the need to continually return to the WebPay site. Your payments are made automatically, on your behalf.

Q: Do I get a receipt when I use single payment or recurring payment?

An email confirmation is sent each time a single payment or recurring payment is made.

Q: What if I change banks or accounts or want to change the amount of my payment?

You can change your payment choices at any time through the "Recurring Payment" page. Simply click on the link- Edit or Delete your recurring payment - then edit the amount and save.

Q: How do I turn on/off my recurring payment?

You may set up recurring payment after you have access to the WebPay System. Simply log into WebPay, select "Recurring Payment" option from the "Payment" menu. You will be provided with all the options you need to set it up (Add New), change it later (Edit), and/or turn it off (Delete).

Q: When is the money taken from my checking account?

Typically, the checking or savings draft will clear your own bank account on the next banking day.

Q: Is there any charge to me from my bank to give online?

No. For drafts from checking or savings accounts, electronic funds transfers carry no bank fees.

Q: What about giving Memorial gifts or Honorarium gifts?

On the "Payment to… select from list below" tab, select whether your gift is for "Memorials" or "Honorariums." Note, there is a separate section for "Memorials" and one for "Honorariums." The two cannot be combined so separate transactions will be needed if giving is to be made for "memorials" and "honorariums." Your selection will bring up another menu where you give your:
    Name, address - Here, give your name OR how you want it listed (printed in newsletter, etc.). If not enough room for what you want to say, just give your name and then call the LUMC office at 336-945-3203 and give us the rest of the information. (2) Since we acknowledge all these type gifts, your FULL mailing address is needed.
    Email: email is optional but requested.
    The name of the person(s) who the gift is in memory of honor of. You can list as many as space provides. Again if more space is needed, put in part and call the church office with the rest of the information.
    Next, there is a "FOR/make selection, where you have two choices as to where your gift goes, to the "General Church Fund" or the "Capital Improvement Fund." If you want it to go elsewhere (ex. Cemetery Fund) then put in "General Church Fund" and then call (336-945-3203), email or write the church office and request it go to another account. To email this information, send to Jason Harvey at

Q: Who do I talk to if I have more questions?

First place would be to talk to Jason Harvey, our Financial Secretary (336) 766-7476 (home) or by email at You can also call/email our Pastor at the church office (336) 945-3203,, if Jason is unavailable.