Frequently Asked Questions (FAQ)

Q: How can funds be withdrawn directly from my account?
Only with your authorization via your electronic signature. No one can deduct money from your account automatically unless you specifically authorize it.

Q: Are electronic contributions risky?
No. An electronic contribution is safer than writing a check, and it can’t be lost, stolen or destroyed in the mail. All Electronic Fund Transfer (EFT) transactions are governed by strict national rules and guidelines. Over four billion EFT transactions are processed annually in the United States.

Q: When would this automatic contribution be taken from my account?
On the signup screens, you can specify whether you want your contribution made one time, in which case the $$ would be taken out the next business day or monthly. When the date you have selected falls on a weekend or holiday, the transaction will occur on the next banking day.

Q: Can I try out the service by giving one time?
Yes. You may try Online Giving by selecting “One Time” in the frequency drop down box in the signup process.You will see how easy and efficient the process really is.

Q: If I don’t write checks, how do I keep my checkbook balance straight?
Your contribution is made on a pre-established day, so you can deduct it from your check record then.

Q: How can I keep a record of the amount I have contributed?
Your bank statement will include an itemized list of automatic gifts given from your account. We will continue to provide you with a personal giving statement for your tax records.

Q: Is there any charge to me from my bank to give online?
No. Electronic funds transfers carry no bank fees.