Q: How can funds be withdrawn directly from my account?
Only with your authorization via your electronic signature. No one can
deduct money from your account automatically unless you specifically authorize
it.
Q: Are electronic payments risky?
No. An electronic payment is safer than writing a check, and it can't
be lost, stolen or destroyed in the mail. All Electronic Fund Transfer (EFT)
transactions are governed by strict national rules and guidelines. Over four
billion EFT transactions are processed annually in the United States.
Q: When would this automatic payment be taken from my account?
On the signup screens, you can specify whether you want your payment
made one time, weekly, bi-weekly, semi-monthly, monthly or as designated. When
the date you have selected falls on a weekend or holiday, the transaction will
occur on the next banking day.
Q: Can I try out the service by giving one time?
Yes. You may try Online Paying by selecting "Make a Single Payment" in the login page or once you login in you may select "Single Payment" from the "PAYMENT" menu.
You will see how easy and efficient the process really is.
Q: If I don't write checks, how do I keep my checkbook balance straight?
Your payment is made on a pre-established day, so you can deduct it
from your check record then.
Q: How can I keep a record of the amount I have
paid?
Your bank statement will include an itemized list of automatic gifts given
from your account.
Q: What if I change banks or accounts or want to change the amount of my
payment?
You can change your giving choices at any time through the "Recurring Payment" page accessed thru the "Recurring Payment" option from the "PAYMENT" menu. Simply click on the link -
Edit or Delete your recurring payment - then edit the amount and save.
Q: Is there any charge to me from my bank to pay online?
No. Electronic funds transfers carry no bank fees.