Frequently Asked Questions

Q: Can I try out the service by paying one time?

Yes. You may try Online Payments by selecting "Make a Single Payment" in the login page or once you login in you may select "Single Payment" from the "Payment" menu. You will see how easy and efficient the process really is.

Q: What is a recurring payment?

A recurring payment is a process that allows you to make a payment automatically from an accepted credit/debit card. You set it up online and the amount that you wish to pay will be automatically deducted from the account you’ve indicated. You will be automatically emailed a receipt after each recurring payment is made.

Q: Why would I want to use recurring payment?

Recurring payment saves busy people time. It eliminates the need to continually return to the WebPay site. Your payments are made automatically, on your behalf.

Q: Do I get a receipt when I use single payment or recurring payment?

An email confirmation is sent each time a single payment or recurring payment is made.

Q: What if I want to change the amount of my payment?

You can change your payment choices at any time through the "Recurring Payment" page. Simply click on the link - Edit or Delete your recurring payment - then edit the amount and save.

Q: How do I turn on/off my recurring payment?

You may set up recurring payment after you have access to the WebPay System. Simply log into WebPay and select “Recurring Payment” option from the "Payment" menu. You will be provided with all the options you need to set it up (Add New), change it later (Edit), and/or turn it off (Delete).

Q: How do I make a recurring credit card payment that ends after a certain number of transactions? For example, can I choose to pay $50.00 each month for only 10 months and then have the recurring payment stop automatically?

Yes, you will have the option to choose an end date for your recurring payment.