What Every Chattanooga Rescue Mission Donor Needs to Know About Online Giving

Q: How can funds be withdrawn directly from my account?

Only with your authorization via your electronic signature. No one can deduct money from your account automatically unless you specifically authorize it.

Q: Are electronic contributions risky?

No. An electronic contribution is safer than writing a check, and it can't be lost, stolen, or destroyed in the mail. All Electronic Fund Transfer (EFT) transactions are governed by strict national rules and guidelines. Over four billion EFT transactions are processed annually in the United States.

Q: When would an automatic contribution be taken from my account?

On the signup screens, you can specify whether you want your contribution made one time, weekly, semi-monthly, monthly, or as designated. When the date you have selected falls on a weekend or holiday, the transaction will occur on the next banking day.

Q: Can I try out the service by giving one time?

Yes. You may try Online Giving by selecting “One Time” in the frequency drop down box in the signup process. You will see how easy and efficient the process really is.

Q: If I don't write checks, how do I keep my checkbook balance straight?

Your contribution is made on a pre-established day, so you can deduct it from your check record then.

Q: How can I keep a record of the amount I have contributed?

Your bank statement will include an itemized list of automatic gifts given from your account. We will continue to provide you with a personal giving statement for your tax records.

Q: What if I change banks or accounts or want to change the amount of my contribution?

You can change your giving choices at any time through the ‘Contributions Online’ page accessed thru the Mission home web page. Simply click on the link – Change or Cancel your recurring donation – then enter your email and password.

Q: Where do I get my password for a recurring donation?

You create your own password using any combination of letters and numbers. Make sure to make a record of your password because you must have it in order to change your donation for the future.

Q: Is there any charge to me from my bank to give online?

No. Electronic funds transfers carry no bank fees.

Q: Who do I talk to if I have more questions?

For questions about the ministry of the Chattanooga Rescue Mission, please call the Mission at 423-756-3126. Or send an email to officemanager@chattanoogarescuemission.org